Our Reviews
David O|2025 GMC Sierra 1500
Confirmed Sales Customer
4/24/2025
Sale and terms were good. Getting documents so I could register were poor. Purchased on the 11th and told 3-4 business days and the documents would be overnighted and I would be notified. I've made contact twice with sales and told they would overnight yesterday morning the 23rd. No updates so I called the business office today, the 24th, and told the were sent today certified mail. That means it could be another 3-10 days. I can understand delays but lack of communication from sales with both me and staff is terrible. Will not do business with them again.
Wesley Curtis
4/25/2025
David, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (870) 229-0033. We look forward to hearing from you.
Naples, TX
Wendy F|2024 Chevrolet Tahoe
Confirmed Service Customer
4/24/2025
Love the customer service
4/25/2025
Wendy, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Tillar, AR
Staci F|2024 Chevrolet Tahoe
Confirmed Service Customer
5/19/2025
I only had a 45 minute wait and I appreciate that!
5/31/2025
Wow, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!
Star City, AR
Nita C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/21/2025
He was patient with me and gave me a good deal. He’s a very good guy.
Wesley Curtis
5/31/2025
Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.
Star City, AR
Melvin D|2025 Chevrolet Traverse
Confirmed Sales Customer
6/2/2025
The staff was very helpful and professional.
Bobby Freeman
6/3/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
Gould, AR
Joyce O|2025 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
6/3/2025
Everyone was very nice and professional.
Martha Izquierdo
6/3/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Monticello Chevrolet GMC and we hope to see you again soon! Take care, Joyce!
Blue Springs, MS
Tommy H|2025 GMC Acadia
Confirmed Sales Customer
6/4/2025
Wesley and Chris were great. They shot both me and my wife straight and they made it very easy for us to both purchase our new vehicles. I would recommend them to anyone looking to purchase a new ride.
Wesley Curtis
6/5/2025
Wow, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Warren, AR
Thomas M|2026 Chevrolet Equinox
Confirmed Sales Customer
6/18/2025
The sales lady was very experienced and beautiful. She was friendly, nice and kind if I ever bought another vehicle, I wouldn’t hurt to be involved.
Martha Izquierdo
6/20/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
McGehee, AR
Haley P|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
6/18/2025
It was great service
6/19/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
HAMBURG, AR
Cameron S|2024 GMC Sierra 2500 HD
Confirmed Sales Customer
6/18/2025
Was not prepared. Truck was not full of diesel when we arrived, then only put $50 in it. The second key was missing and still have not set up to get another one. They were very unprofessional.
Zachary Newton
6/19/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
Monroe, LA
Charles W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/21/2025
Service member Jimmy did an excellent job of getting my vehicle and getting problem repaired at this time.
6/22/2025
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
Monticello, AR
Amaya S|2025 Chevrolet Trax
Confirmed Sales Customer
6/22/2025
I had a good experience
Martha Izquierdo
6/23/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Monticello Chevrolet GMC! Feel free to reach out to us if you need anything. Have a wonderful day.
Wilmar, AR
Cory G|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/8/2025
Very accommodating to my schedule. Much appreciated!
7/9/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Monticello Chevrolet GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
Monticello, AR
Christina R|2014 Chevrolet Malibu
Confirmed Service Customer
7/12/2025
The staff was friendly and professional. My vehicle was serviced in a reasonable length of time. Maybe, it's no longer done, but i didn't receive a copy showing that a multi inspection was done.
7/13/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
Dumas, AR
Christina R|2014 Chevrolet Malibu
Confirmed Service Customer
8/5/2025
I don't have any glowing remarks to make about the service department.
8/6/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Dumas, AR
Janice C|2024 GMC Terrain
Confirmed Service Customer
4/10/2025
Everyone was very nice. Had good customer service didn’t have to wait long
4/11/2025
Janice, we're happy you found our staff to be so supportive during your experience here at Monticello Chevrolet GMC. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Monticello Chevrolet GMC!
Banks, AR
Mike M|2024 GMC Canyon
Confirmed Service Customer
4/29/2025
Easy efficient and fast.
4/30/2025
Mike, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Monticello Chevrolet GMC and we hope to see you again.
Arkansas City, AR
Charles S|2026 GMC Terrain
Confirmed Sales Customer
5/19/2025
They were friendly, explained everything very well.
Martha Izquierdo
5/31/2025
Hi, we're so glad that we were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit!
Monticello, AR
Anita R|2025 Chevrolet Blazer
Confirmed Sales Customer
6/12/2025
Everything was wonderful.
Wesley Curtis
6/13/2025
Hello, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know!
Monticello, AR
Kayla V|2025 Chevrolet Trax
Confirmed Sales Customer
6/25/2025
I got there at 1:00 with one vehicle in mind. Wesley had it pulled up front and waiting on me! He showed me a better vehicle for a lower price, and I was leaving with that vehicle by 3:00. Very quick, very easy and very enjoyable buying experience for my first time purchasing a new vehicle.
Wesley Curtis
6/26/2025
Hi there, thank you for taking the time to leave a review for us at Monticello Chevrolet GMC. We're happy we could meet your expectations! Congratulations on your new vehicle! Have an amazing day!
Rison, AR
Ryburn Automotive C R|2020 GMC 1500 Sierra
Confirmed Service Customer
7/8/2025
We purchase parts from Josh and Rodney! Two great guys that always takes care of us!!
7/9/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Monticello Chevrolet GMC
Monticello, AR
Andrew K|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
7/11/2025
Bob Freeman and the rest of the team at Monticello Chevrolet GMC were awesome to work with. They made the entire buying experience extremely smooth. Would highly recommend them!
Bobby Freeman
7/12/2025
Bob and the Monticello Chevrolet GMC team will be thrilled to hear this! We’re so glad the buying process was smooth and enjoyable from start to finish. Thanks for the recommendation—we’ll be ready to do it all again when you return!
Charleston, SC
George K|2026 Chevrolet Traverse
Confirmed Sales Customer
9/26/2025
Wesley was great to deal with. He values all his customers past and present. His great personality will win you over. Chris was very good and very knowledgeable on all aspects of the financing. He was as very friendly too.
Wesley Curtis
9/27/2025
Wesley and Chris will be delighted to hear your praise! It’s wonderful knowing their personalities and knowledge made your experience enjoyable, and we look forward to assisting you again soon.
MONTICELLO, AR
Lindsay H|2023 GMC Yukon XL 1500
Confirmed Service Customer
8/22/2025
Great all around service.
8/23/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
Star City, AR
Christina J|2025 Chevrolet Trax
Confirmed Service Customer
9/10/2025
They where courteous and fast.
9/11/2025
Hi there, your satisfaction is our top priority. Please don't hesitate to reach out to us if there's anything more we can do! Best wishes, Monticello Chevrolet GMC
LELAND, MS
Angelena T|2025 GMC Yukon
Confirmed Sales Customer
9/23/2025
Great customer service! Communication was great and staff were very helpful and friendly! Made our buying experience so much easier. Would definitely recommend this dealership to anyone in the market for a vehicle.
Wesley Curtis
9/24/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Congratulations on your new vehicle, Angelena! We look forward to helping again in the future. Best wishes, Monticello Chevrolet GMC
Fort Smith, AR
Belinda T|2021 Buick Envision
Confirmed Service Customer
11/9/2025
They kept me informed and up to date on what was needed and cost, when it would be complete. Very thankful for this service!!!
11/10/2025
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
Warren, AR
Daniel L|2022 Buick Enclave
Confirmed Service Customer
11/19/2025
Been having my vehicle purchased from here and worked on them here for two decades, and I’ve worked here myself for a decade. Love the people and love the service.
11/20/2025
Thank you for your loyalty and kind words! We’re thrilled to hear that you’ve enjoyed working with our team and having your vehicles serviced here over the years. We truly appreciate your continued trust in us.
Monticello, AR
Tina C|2026 GMC Terrain
Confirmed Sales Customer
11/21/2025
Very eager and helpful
Dar'Veon Rayford
11/22/2025
Thank you for the uplifting and encouraging note—being eager and helpful is exactly the kind of service we aim to provide, and we’re glad it stood out for you.
Crossett, AR
Anita R|2025 Chevrolet Blazer
Confirmed Service Customer
12/7/2025
Very professional staff.
12/8/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
Monticello, AR
Sheila K|2026 Chevrolet Traverse
Confirmed Service Customer
12/10/2025
Everyone was friendly and knowledgeable.
12/11/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
MONTICELLO, AR
Monica H|2026 Chevrolet Trax
Confirmed Sales Customer
12/17/2025
Wesley Curtis did amazing job getting my daughter into her brand-new Trax. I will refer my friends to him anytime. The sales manager Chris was also supper nice and friendly. They had an incident in the shop area. All the staff made sure we were okay and the apologized to us over and over. Will go back for sure Great service
Wesley Curtis
12/18/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
Star City, AR
Sara H|2026 GMC Acadia
Confirmed Sales Customer
1/6/2026
Very helpful hometown shopping.
Wesley Curtis
1/7/2026
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Monticello Chevrolet GMC and we hope to see you again soon!
Monticello, AR
James S|2024 GMC Sierra 1500
Confirmed Service Customer
1/8/2026
Great service
1/9/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
Monticello, AR
Matthew T|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
10/16/2025
From the moment I stepped out of my vehicle after arriving everyone I had dealings with was very polite, professional, and enjoyable to deal with!! I’m glad I was referred to Wesley and Monticello Chevrolet by my ex-wife.
Wesley Curtis
10/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
Magness, AR
Marty L|2025 GMC Sierra 1500
Confirmed Sales Customer
10/27/2025
Wesley is a great salesman and goes over and beyond to help his customers.
Wesley Curtis
10/28/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
Monticello, AR
Daniel S|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
10/30/2025
Satisfied and will continue using in future!
Wesley Curtis
10/31/2025
We’re delighted to hear you’re satisfied with our service! Thank you for your loyalty, and we look forward to keeping your vehicle in excellent condition for all your future needs—we’re here for you anytime you need us!
Monticello, AR
Wayne H|2019 GMC 1500 Sierra
Confirmed Service Customer
12/18/2025
All good
12/19/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
Star City, AR
George K|2025 GMC Sierra 1500
Confirmed Service Customer
12/18/2025
Great customer service!
12/19/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Monticello, AR
Clayton S|2023 Chevrolet Suburban 1500
Confirmed Service Customer
12/24/2025
Great service and everyone is always nice and friendly
12/25/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
Monticello, AR
Terri M|2026 Chevrolet Trailblazer
Confirmed Sales Customer
1/12/2026
Very easy trade for a new Trailblazer!
Wesley Curtis
1/14/2026
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
Monticello, AR
Darren J|2024 GMC Canyon
Confirmed Service Customer
1/15/2026
Ms. Sky, John, Codey, and Daniel were very helpful and professional in completing the diagnosis and service of my truck. Any question I had was answered in a timely and professional manner.
1/17/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
Wilmar, AR